Tag Archives: customer service

In 2018, a woman accidentally…

In 2018, a woman accidentally paid a Swiss cafe $7709 for coffee because she entered her PIN number as the dollar amount. When she called to get the money back, nobody answered because the cafe had filed for bankruptcy. The post In 2018, a woman accidentally… appeared first on Crazy Facts. Source

Eliminating tipping has no impact…

Eliminating tipping has no impact on service or food quality. But, customers reported lower satisfaction when tipping was eliminated – even when it resulted in the meal costing less – because they felt their power over the server was gone. The post Eliminating tipping has no impact… appeared first on Crazy Facts. Source